Deleting your data
1. In short
Your lists, loyalty cards and photos stay on your phone. Only what you start yourself reaches our servers: a list you share, notifications, usage statistics if you consented, and whatever you send us through feedback. Most of it you can delete straight from the app, in a few taps. For the rest, write to us and we delete it.
2. What you can delete yourself, right now
You do not need us for any of these:
- A list you shared: My lists → the list menu → “Turn off sharing”. This deletes the list, its products and its members from the server.
- A list you joined: the list menu → leave the list. This deletes your member row.
- Notifications: Settings → Notifications → main switch off. This deletes your phone's registration, your rules, the history of notifications you received and your tracked products.
- One notification rule: Settings → Notifications → my rules → delete the rule.
- The anonymous identity used for statistics: Settings → App data → “Reset anonymous identity”. Your phone gets a new identifier and the old statistics are left with no link to you.
- Everything on the phone: uninstall the app. Local lists, cards and photos go with it.
3. What we delete for you, on request
A few things have no button in the app yet. Write to us and we delete them:
- Bug reports and suggestions sent from the app, together with attached images and the logs included in the report.
- Product photos, uploaded while a list was shared.
- Backup copies of already-deleted sharing rows, kept so a broken share can be repaired.
- Products you added to someone else's list, if you have since left that list.
- Your beta tester row, if you used a code.
- The statistics send counter, if you want the old row deleted rather than just disconnected.
4. How to ask
Send an email to contact@listiq.ro with the subject “Data deletion”. So we can find exactly what is yours, include the identifiers you can copy from the app:
- Open Settings, go to the “About” section and press and hold for 3 seconds on the app version row. “Debug details” opens, with a “Copy all” button.
- Paste what you copied into the email. It contains the install ID and the telemetry ID — notifications and statistics are keyed to those.
- To have a shared list deleted, add its 8-character code as well, from the list's sharing screen.
- To have a bug report or suggestion deleted, tell us its title and roughly when you sent it: those have no identifier you can read from the app.
5. How long it takes, and what we keep
We answer within 30 days at most, the GDPR deadline, and usually much sooner. We delete everything you ask for and can identify. We keep nothing after deletion, with one exception: if a law requires us to retain something, we tell you exactly what and why. Aggregated statistics, which can no longer be linked to any phone, remain — nothing about you can be learned from them.
6. Contact
contact@listiq.ro. You also have the right to lodge a complaint with ANSPDCP, the Romanian National Supervisory Authority for Personal Data Processing.